Client Experience & Satisfaction

Amanda Joy

Totally disappointed with intake. Nor did Dean bother to reach out. I tried to explain more to intake, but felt more brushed off, and found listening to the gentleman, he sounded more condescending. I wasn’t even able to explain any detail and made to feel it didn’t matter. Sometimes we should never think we are too big to listen, the punchline was totally missed. Mr. Burnetti Upon reading your reply to my review. I found that Mr Steele was not forthright with the information he provided you. I absolutely never raised my tone, nor spoke rudely. I do recall exactly what I said. I clearly stated after listening to him, and how I was made to feel by Mr. Steele. That he certainly wasn’t a good representation for your law practice . I have actually met you before Mr. Burnetti, and thought of you as an excellent attorney and individual. I will say again by knowing he gave you false information all together, to paint a picture of me in such a negative way. Mr Steele is definitely not helping your law firm. His ability to lie directly, his lack of professional communication to relay the facts. Mr Steele with the approach he takes definitely can send potential clients another direction. Also, Mr Burnetti. You chose to speak of reviews I left for others. Interesting tactic. Guess it’s to diffuse the topic directed. I actually could come back at that. Instead, I know I speak truth. It’s obvious attorneys are trained to shine the light elsewhere. I am rather a very positive person and the majority of anything I’ve said about anyone with a review has been positive, and if anything negative was said it was the truth. I did not get a voicemail from you. I double checked again and I had no voicemail left by you.

Kellie Miller

I am so thankful to have worked with the office of Dean Burnetti, P.A. for my accident and workman comp case. I was forced into Medical Retirement after suffering injuries in a work-related car accident. I had heard Mr. Burnetti’s sponsorship for his office on the radio station Joy FM. This connection gave me a sense that this was the office I wanted to work with. After the initial consultation with Mr. Burnetti’s and his paralegal Nitza Parada I knew this was the office for me. Mr. Burnetti may not have hundreds or thousands of attorneys under him nationwide but what he does have is himself and a staff of dedicated and wonderful office personnel that you can call directly and speak to a live human. Let’s face it, most times you will only work with one attorney and his paralegal. A staggering staff may just cause you to get lost in the crowd and you will most likely be known as a case number. I decided that Mr. Burnetti was the office for me; along with his office staff and his paralegal Nitza, this was the best office to handle my personal case. Nitza was great at keeping me informed, calm and patient during the two and a half years it took to go through the legal process. Nitza worked with me on how to properly document different items that I was responsible for. Thank goodness Nitza is very organized and helped me to be better organized. The offices are easy to access, and the office staff was always friendly and professional. Do not misinterpret Mr. Burnetti’s calm and quiet demeanor as a push-over, he is not but he does know how to do his job. Mr. Dean Burnetti, Nitza, John Gadd (also a lawyer) were instrumental in getting me what I feel was a very successful outcome. I hope I never need his assistance again but I if I do, I will work with Mr. Burnetti again. I believe anyone would do well to entrust Mr. Burnetti for their legal case. I highly recommend Mr. Dean Burnetti for your legal matters as well. The 5 star rating is very well deserved.

Ramon Lorenzo

Gracias a la oficina de Dean Burnetti por toda la ayuda que nos dieron a mi y a mi esposa. Excelente. Los recomiendo.

Ellie Martinez

Such easy folks to work with and genuinely helpful and attentive!

Yan Bri

They go above and beyond with providing excellent service. Very attentive, knowledgeable, professional, and most of all they always have the biggest smile when you enter the office. Highly recommend!

Christopher Rodriguez

Saryth Davila is an amazing worker, provides help an anyway she can. Very positive attitude! Great service thank you.

Ana Lorenzo

Los empleados de Dean Burnetti Law fueron muy amables y me ayudaron a entender el proceso por el que estaba pasando. Nunca había estado envuelta en un accidente y no sabía lo que debía hacer.

Yolanda Moctezuma

Working with Mr. Burnetti and his incredible team has been an outstanding experience. Their professionalism, deep expertise, and unwavering commitment to client success truly set them apart. They are responsive, thorough, and always go the extra mile to ensure every detail is handled with care. I highly recommend Mr. Burnetti’s firm to anyone seeking exceptional legal representation and a team that genuinely cares about achieving the best possible outcome.

Louisa Dantonio

This is such a great law firm ,Dean Burnetti Law Lakeland, Florida. I just love this office, The staff here are incredible. DeanBurnetti law , is so committed to his clients , wonderful and helpful. I highly recommend Dean Burnetti law in Lakeland, Florida. He’s very experienced and he makes you feel heard. He will be in your corner 100% of the time.

Jacinta Mercado

I had an excellent experience working with Burnetti Law. The team was professional, responsive, and genuinely cared about helping me. They explained everything clearly and kept me informed every step of the way. I highly recommend them to anyone seeking trustworthy and skilled legal representation. Thank you Sari you guys are amazing!

Maria Vazquez

I went over there to get advice for something I was going through and not only were they helpful and knowledgeable, they helped me solve my situation and were very attentive and supportive.

Gianna soto

Best place!

Addison Brown

Dean Burnetti is truly an amazing man. I can’t recommend him and his team enough. They have truly been a God send in my time of need. Can’t recommend them enough!

Vanessa Soto

The staff at Dean Burnetti law office in Lakeland is excellent they truly care about their clients.

AP Remodeling & Renovation LLC

Honest Christian business. Good people.

Henry Kern

Dean Burnetti and his staff did an outstanding job with helping me with my work comp situation. It has been a hard long road dealing with work comp and I am still dealing with them. I especially have to thank Nitza she has been with me in every aspect. She went above and beyond to help me. I am very grateful for everything they have all done. I don’t wish this process on anyone but if you need help i would definitely recommend them.

Latasha Ealey

I met Mr. Burnetti unfortunately, almost a year after my accident, not sure of what to expect because of the horror stories I have heard from other people experiences with accident Attorneys. But sitting down talking directly with Mr. Burnett about my case, and having him to explain to me in detailed and in facts with no unrealistic expectations or promises, that was very much appreciated and since that meeting, I have referred my sister to his firm with no hesitation of knowing that her needs will be met! I would say to anyone if you are involved in an accident small or major this would be the firm your looking for someone that truly cares and will fight for you and your family to help make you whole this is the Law Firm to go with! Grateful!

Gavin Fay

Very caring and respectful. It feels good to have someone you can trust

Fletcher Farms LLC

I can’t say enough good things about Dean Burnetti and their incredible team. From the very first consultation, it was clear that they truly care about their clients—not just as cases, but as people. They took the time to listen, explain the process clearly, and made sure I felt supported every step of the way. What stood out most was their passion for doing what’s right. They fought hard on my behalf and never backed down when things got tough. Their professionalism, compassion, and dedication made a difficult situation so much easier to navigate. If you're looking for a legal team that combines heart with fierce advocacy, look no further. I’m beyond grateful for everything they did for me.

Whisly

Not a pleasant experience,

Quisha Jones

Was called back for free consultation and spoke with Ron. The call lasted literally 59 secs. When i did answer the phone, he said "Hey its Ron, I'm calling you back" and I'm not knowing who Ron is and from where... then he stated Bernetti. Very unprofessional. Not only did he not listen to my concern, but he jumped the gun without me explaining what was going on and just told me to go the the emergency room. What does that have to do with my concern? I asked "so you guys can't help at all and his answer was a flat out "no" and in a rude tone. He didn't listen, very nonchalant and just didn't care. I wouldn't recommend! Next time Ron, Whenever you call someone, state who you are, the company and address whomever by their name. Practice better customer service sir.

Justin Wolbert

Nitza was a nice person to work with. She kept us informed on my case. Now can get some stress off of my shoulders.

James Pillow

Dean is an excellent attorney. A lawyer willing to aggressively fight for anyone in need is rare, and that is Dean.

Giavanna Pillow

He won for me! From start to finish, the team took care of everything—truly concierge treatment. Thank you!

Omar Hsn

شكرا الى المحامي احمد يقظان على المعامله الممتازه

Omar Alzayed

شكراً إلى محامي احمد يقظان على المعامله الجيده

Laura Bell

My overall experience with Mr. Burnetti’ and his assistant Nitza has been a pleasurable one to say the least. They both are very knowledgeable and dedicated so much time in helping me get my case resolved. I appreciate doing business with this law firm. May God Continue To Bless You All❤️

Stu Cannon

If I could give more stars I would. The offices of Dean Bernetti are the most professional I've ever had the pleasure of dealing with. It took 3 and 1/2 years to satisfy my case in that time the office staff were so knowledgeable and professional. Never once did they disappoint me. I'm very thankful I contacted them.I have been dealing with (Nitza) in the office, I really like her professional attitude. She is very knowledgeable always has the correct answer and with her calming personality just makes things work. She is a very good asset to the office and makes stress you must deal with better.

Aurora Heredia

Nitza at Dean Burnetti's law firm was wonderful always conscious of my feelings and needs to make my case's journey easier. There were tears, doubt and sometimes confusion caused by those treating my aches and pains but nitza kept me hanging in there. When I wanted to give up she reassured me that everything was gonna be ok. She was great. All the ladies answering the phone were so polite and professional.Mr. Burnetti is awesome. John was great. The mediator was fabulous. This law firm is a true example of team work and fierce professionals working to get the best for their client. I'm so happy my friend did great by directing me to them.

Amanda Jennings

As a client of Deans I am absolutely pleased by his perfessionalism and his staff is very kind and very perfessional! All questions I had were answered in a timely manner and Kellie has shown so much kindness and respect towards me working on my case. Tina has shown kindness as well.

ANA BROWN

I had the distinct pleasure of working with Dean Burnetti Law, and I must say that the experience was nothing short of exceptional. From the moment I walked through their doors, I was treated with the utmost respect, professionalism, and genuine care. The entire team at Dean Burnetti Law is a testament to what a dedicated and compassionate legal team should be. Their commitment to their clients is evident in every interaction, and their expertise in injury law is unparalleled. They took the time to thoroughly understand my case, provided clear and concise explanations of the legal processes involved, and ensured that I felt supported every step of the way. A special commendation goes to Mr. Burnetti , whose legal acumen and strategic thinking were instrumental in achieving a favorable outcome for my case. He demonstrated a profound knowledge of injury law and exhibited a tenacious spirit in advocating for my rights. His ability to navigate the complexities of my case with such precision and care was truly impressive. The support staff at Dean Burnetti also deserve high praise. From paralegals to administrative assistants, every member of the team was always courteous, efficient, and responsive. Katie promptly addressed any questions or concerns I had, and her organizational skills ensured that all documentation and filings were handled seamlessly. One aspect that particularly stood out was the firm's empathetic approach. Dealing with an injury can be an incredibly stressful and emotional experience, but the compassionate nature of the team at made a world of difference. They not only provided top-notch legal representation but also offered emotional support and reassurance throughout the process. I am beyond grateful for the diligence and dedication demonstrated by Dean Burnetti Law. They fought tirelessly to ensure that I received the compensation I deserved, and their efforts have had a profoundly positive impact on my life. I wholeheartedly recommend Dean Burnetti Law to anyone in need of an injury law firm that truly cares about its clients and delivers outstanding results. Thank you, Dean Burnetti Law , for your unwavering support and exceptional service. You have set a gold standard in legal representation, and I am forever appreciative of the hard work and dedication you invested in my case.

nicole spina

Mr.Burnetti is a Godly and great man! Absolutely would recommend him when handling your case! Katie is also wonderful to work with. Everything goes smooth and the process was easy. Overall a pleasant experience and if I ever had to go through this again I’d do it with them.

Sarah-Jane Watson

Dean is a very godly man and he helped us tremendously! Katie was also incredibly helpful!

Cynthia Prinsen

I cannot express enough how grateful I am for the exceptional service provided by Dean Burnetti Law. From the moment I contacted them, I felt supported and understood. The team is incredibly professional, compassionate, and dedicated to their clients. Dean Burnetti and his staff went above and beyond to ensure that my case was handled with the utmost care and attention. They were always available to answer my questions and kept me informed throughout the entire process. Their expertise and commitment to justice were evident in every interaction. Thank you, Dean Burnetti Law, for everything you have done for me!

Dipen Makati

I can’t say enough about the incredible service at Dean Burnetti Law. From your very first meeting, it will be clear that they treat their clients like family. The team goes above and beyond to ensure every client feels supported, and they take the time to explain every step of the process with care and clarity. You are never just a case number with them — they genuinely care about your well-being and success. If you’re looking for superior legal service with a personal, family-like touch, Dean Burnetti Law is the place to go!

Daniel Eland

Dean and Kelli did a great job with my wife’s injury case. They made sure that she got the care she needed for her injury. They stayed in touch with updates and checked up on her. We would recommend them to anyone that is dealing with injuries from an accident.

Kirk Fletcher

Dean and his staff at Dean Burnetti Law are great. They go above and beyond to ensure that their clients are taken care of in their time of need.

Jessica R

I was blessed to have Dean and Kelli and the whole office represent me. Unfortunately I was in a car accident. They went above and beyond to help me in everyway they could. I even got a Bible to pass on to my son. I would say to anyone that is looking for someone to standup and fight for you and put the work in, it would be Dean Burnetti Law and his team. God bless you all. Thank you so much. I was able to replace a car and be lifted up at the same time.

God Shot

I had a great experience with this firm. They did a great job helping me receive proper treatment and worked very hard to make sure I was treated fairly by the insurance company Thank you Kelly & Mr. Burnetti for everything!

bill singleton

The burnetti team was awesome! Mz.Nitza, was incredible to work with. Always answered any questions in a timely manner. Very professional and courteous. Mr. Burnetti is one of the easiest people to talk to, very down to earth. Never did I feel uncomfortable. Thank you for representing me.

Robin Steiger

I was involved in a hit and run accident in September. This resulted in an enormous amount of medical bills. My car insurance didn't cover these bills. After receiving a letter concerning the bills I called Dean Burnetti Law to help me. It was the saving grace of this whole thing. From that moment I didn't have to worry a bout anything. Kelli kept me informed all the way. Was so patient with answering all my questions . Letting me know that everything was going to work out and not to worry. She was a blessing in this nightmare!!!! Thank you so much Kelli. She is an asset to the company!!!

kiyannah youte

I was rear ended & injured in a auto accident & Dean Burnetti Law settled my case! All of my medical expenses were taken care of & I was able to walk away with an outstanding amount of money. I would like to specifically thank John, Kelli, & Mysty for being with me every step of the way, helping me answer any questions or concerns I had . I am in my early 20s , never had experienced anything like this. The staff did a really great job educating me & not making me feel incompetent! Thank you so much for all your help! Words aren’t enough.

Kirsten Butterfield

WOW just like any other big firm, not a big enough or dont want to go against Polk County so they just transferred me to Lawyer referral service. There is no one out there to help the normal person it's all about how much money they can get.

Ismael Perez

Very professional and very helpful and a wonderful staff. Have had a few cases done with them and they are definitely our families go to attorney.!!

Dick Clark

Takes very good care of clients needs and questions. Gets you treated and back to life Fast!

Julie

Good client services and people friendly

Lynnessa Bacon

Awesome

N Sato

Attorney Dean, Attorney Jeff and their teams at Bandon office and Lakeland office are excellent! Thank you.

Diane

Great, knowledgeable and professional law firm to work with. They will help you through your questions and needs. You're in good hands with this team!

Suzie Johns

Jeff and Dean are amazing attorneys, they truly care about each and every client. The staff is organized and friendly. I definitely recommend!

LaJayce Jones

Great customer service. Everyone at the office is polite and helpful. Handled everything in my case professionally. Would recommend

Frederick Burgos

I had a great relationship with Dean in all these years, due to great work that I have received from Jeff, Ginnete and Cory. And Kudos to all the team for their outstanding performance. And also a special thanks to Tina for being a wonderful listener, Again thanks to all. Regards Frederick

Stephanie Gossett

I cannot say enough nice things about Jeff Sheloske. Going through this process seems long, but He keeps fresh energy throughout the whole process. He truly cares. His staff is also outstanding. Kelli is so kind and is a lifesaver when you are unsure of next steps. I will reach out to them again in the future if needed. Fantastic team at this firm. Great results. Five stars.

Earl Bradshaw

I have know Dean for a long time and he will work for you with all he has. I want to thank Ginette for her excellent and prompt response for a problem that happens to me often. THANKS

Kia Franceschi

Amazing law firm. They were very professional and caring. Would highly recommend!

Brennan Rose

Wonderful Christian man who has taught me a lot about values and kindness through his work. Cannot recommend him enough!

Annabelle Sprague

Everyone at the office is very kind. Kevin got my case settled in a quick and efficient way. Defiantly will recommend to all of my friends and family.

Angela Wiegman

Dean burnetti law was amazing with my workers comp claim! Ginette and Jeff were great, responsive answered all my questions and helpful all along the way!

Tristan Pangilinan

Jeff & Kelli did a fantastic job. They helped me navigate the system after my accident and took a situation that made me feel hopeless and turned it around. This office is clearly dedicated to the injured people they serve and they are nothing short of amazing. Thank you Jeff & Kelli for everything you all have done for me. I couldn’t ask for anything more!

Rebecca Smith

Wonderful experience from the very beginning, very happy with the service and the timeframe that they settled my case. Very nice people to work with. Highly, highly recommended.

Alex Velez

My name is Laura Perez Dean Burnetti Law group was Amazing to work with!!! Kevin Simons was a great help and very informative!!

Thomas Smith

Awesome experience. Fast turn around. Great group of people.

Bella Beach

I've been communicating with Kelli at Mr Burnettis office. She is always friendly, helpful and keeps in contact. Any time I call or messge Kelli, even if shes busy she gets back to me asap. Im very happy with my decision to go with Mr Burnetti's law firm.

LeeAnna Carpenter

Dean& his staff are the complete package! They are took me in during my time of need and made me feel involved and informed, they've taken all the guess work out this difficult time in my life. They've sat down and explained the steps for me in an understanding way and truly made sure I was healing and doing okay. I really appreciate them and they're family run business. You can tell they pay attention to the details and that's important especially dealing with matters that an untrained person could over look. I've definitely already recommended them and will any chance I get.

Jessica Rivera

Dean Burnetti is an awesome attorney who genuinely cares for his clients, and has a heart for people.

Jeremy Carrera

Five Stars for Dean Burnetti Law! Mr. Dean and his staff were very personable and caring throughout the duration of my case. He answered my questions and made sure I understood every step of the process along the way. When I was ready to jump at the first offer, he evaluated my case told me it was worth more. I’m so glad I listened to him…I ended up with an additional $35,000 in my pocket! If I ever need a lawyer in the future, this is my go-to place! I highly recommend Mr. Dean’s law firm to handle your case, too!

Jamie Johnson

Have been a client for some time with Dean. He has served me well. I would not hesitate to refer family and friends. He is true to his firms motto, Serving God and You.

Marshawn Gibson

If you Hurt or Need Someone you Trust to fight your case for you... Dean Burnetti Law....Him an his team will Go out they way to Help.. so Serious

Jessica Johnson

When you are involved in an accident and hurt the last thing you want to worry about are the details. I was new to Lakeland and happened to find Burnetti Law online. This was the best choice I have made. The professionalism and responsiveness of this firm is unmatched in my opinion. They stood by my side through all of the ups and downs of the case. I appreciate Kim and Mr Burnetti keeping me up to date with all of the changes and appointments and did not back down from keeping the pressure. Now that everything is done I look back and I am grateful for their team! I was blessed as soon as I walked in their door! If you are questioning who to use do not ! Burnetti Law is the only choice!

Mari-Lee Fiducia

Very happy dealing with this Law firm. Extremely professional office. Down to earth Staff in which they were able to help me with obtaining information from my Doctors. Highly recommend if you are needing a Lawyer.

Billing Sweet Child O’ Mine

I hired on Dean After being referred to him from someone who was happy with his service. It took two years to settle my case. I am more than happy with my experience here. I worked very close with AMANDA and she was responsive and professional and friendly and she treated me as a friend and partner in the entire process. She let me make decisions about my care and my case. She is awesome and I would highly recommend Deans office and Amanda. I got more than I wanted in my law suit and I am so very happy with my experience. I would recommend them ten fold.. also Dean will give you his advice his cell number. He came to my house to meet with me because I had kids. He is a family guy. A good Christian man. ❤️

Susie Bailey

My experience with Jeff at Dean Burnetti’s office has been excellent. I felt as though I was treated as a friend rather than a number. He was available on a daily basis and promptly responded to my questions. I found Jeff to be honest, reliable, extremely knowledgeable and highly professional. I highly recommend.

Princess Bella

Mr Dean Burnetti is very caring. He has gone above and beyond to help me with my case. Also Mr Sheloske and his assistant Kelli have been there to answer any questions or concerns I have had. I Would highly recommend them to anyone that is in need of a great team of Attorneys.

Elizabeth Evans

Jeff and Kelly were terrific in helping my employee get through a tough time. Very caring and informative, going through the details of what was happening and what to expect next. Thank You! And Shawn told me to tell you thank you too!

BJ McCarty

Very nice office. Wonderful staff and they make you feel like family.

Teri Birds

I am a recent client of Mr. Burnetti's after being involved in a near fatal pedestrian accident. His firm exceeded all of my expectations! I was impressed and awed by his performance at mediation. He negotiated a settlement that I did not think was possible without waiting years for a trial. His staff (especially Amanda) were caring and courteous, always taking time to communicate with me and answer my questions. Because of the work that Mr. Burnetti and his staff did, they changed a traumatic, horrific accident into a hope for my future.

Dee Mckean

Excellent law firm! Definitely does all they can for their client (I.e.ME). They are very honest and know what they are doing. You can tell they aren't affraid of trails, the big guy's, or anything else. That's what I like about them not to mention did I forget to say that they are honest.