Amanda Joy

Item: Dean Burnetti Law
Rating: 1
Author: Amanda Joy

June 2, 2026 · review of Dean Burnetti Law

Totally disappointed with intake. Nor did Dean bother to reach out. I tried to explain more to intake, but felt more brushed off, and found listening to the gentleman, he sounded more condescending. I wasn’t even able to explain any detail and made to feel it didn’t matter. Sometimes we should never think we are too big to listen, the punchline was totally missed. Mr. Burnetti Upon reading your reply to my review. I found that Mr Steele was not forthright with the information he provided you. I absolutely never raised my tone, nor spoke rudely. I do recall exactly what I said. I clearly stated after listening to him, and how I was made to feel by Mr. Steele. That he certainly wasn’t a good representation for your law practice . I have actually met you before Mr. Burnetti, and thought of you as an excellent attorney and individual. I will say again by knowing he gave you false information all together, to paint a picture of me in such a negative way. Mr Steele is definitely not helping your law firm. His ability to lie directly, his lack of professional communication to relay the facts. Mr Steele with the approach he takes definitely can send potential clients another direction. Also, Mr Burnetti. You chose to speak of reviews I left for others. Interesting tactic. Guess it’s to diffuse the topic directed. I actually could come back at that. Instead, I know I speak truth. It’s obvious attorneys are trained to shine the light elsewhere. I am rather a very positive person and the majority of anything I’ve said about anyone with a review has been positive, and if anything negative was said it was the truth. I did not get a voicemail from you. I double checked again and I had no voicemail left by you.

Response from owner

Dear Miss Joy, I saw your review today and should note that I did call you yesterday and actually left you a message to please give me a call so I could try and intervene and help in any way possible. My understanding of the whole history is that last Thursday, you contacted our office and spoke to Ron Steele, my assistant. Evidently, on that day you were interrupted because you were doing someone's hair and couldn't continue to talk to him. He made himself available to speak to you then on Saturday for a lengthy period of time about your circumstance. He told you at that time that he would have to talk to me since I would be the actual attorney who would be potentially trying to help you. He communicated to you I was out of town and actually out of the state for a family event. I came back into town around 10:00 PM Sunday evening. Obviously, I did not have the opportunity to speak to Ron that evening. Monday morning, I arrived at the office and was immediately in a deposition and then a Social Security hearing which occurred immediately after. So, I was not able to speak to Ron until after lunch time which would have been the first time he would have been able to speak to me. It is my understanding that you called the office Monday morning at 10:00 AM, wanting to know why Ron had not called you back. He did speak to you and explained that he had not had the opportunity to talk to me about your fact pattern. Ron has told me in that conversation you started to yell at him and tell him he was a horrible representative for our law firm. Despite all that, I went ahead and called you and left you a message to call me back. You never responded. At this point, I'm still more than willing to talk to you and try and help you. But you have to at least extend some courtesy of patience. Simply put, you should have waited. It would have been worth waiting for me to speak to you personally. Looking at the reviews that you have left for others, this seems to be consistent with your communication style. I wish you well and hope you find an attorney to meet your demands. Dean Burnetti

May 13, 2026

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Other reviews

September 8, 2021

Diane

Great, knowledgeable and professional law firm to work with. They will help you through your questions and needs. You're in good hands with this team!

May 19, 2020

Princess Bella

Mr Dean Burnetti is very caring. He has gone above and beyond to help me with my case. Also Mr Sheloske and his assistant Kelli have been there to answer any questions or concerns I have had. I Would highly recommend them to anyone that is in need of a great team of Attorneys.

March 15, 2023

Tina Schwab

No written review

September 6, 2024

Kirk Fletcher

Dean and his staff at Dean Burnetti Law are great. They go above and beyond to ensure that their clients are taken care of in their time of need.