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135 verified reviews, 4.4★ average, sorted by most recent.

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Showing 1–18 of 18 1-star reviews.

June 2, 2026

Amanda Joy

Totally disappointed with intake. Nor did Dean bother to reach out. I tried to explain more to intake, but felt more brushed off, and found listening to the gentleman, he sounded more condescending. I wasn’t even able to explain any detail and made to feel it didn’t matter. Sometimes we should never think we are too big to listen, the punchline was totally missed. Mr. Burnetti Upon reading your reply to my review. I found that Mr Steele was not forthright with the information he provided you. I absolutely never raised my tone, nor spoke rudely. I do recall exactly what I said. I clearly stated after listening to him, and how I was made to feel by Mr. Steele. That he certainly wasn’t a good representation for your law practice . I have actually met you before Mr. Burnetti, and thought of you as an excellent attorney and individual. I will say again by knowing he gave you false information all together, to paint a picture of me in such a negative way. Mr Steele is definitely not helping your law firm. His ability to lie directly, his lack of professional communication to relay the facts. Mr Steele with the approach he takes definitely can send potential clients another direction. Also, Mr Burnetti. You chose to speak of reviews I left for others. Interesting tactic. Guess it’s to diffuse the topic directed. I actually could come back at that. Instead, I know I speak truth. It’s obvious attorneys are trained to shine the light elsewhere. I am rather a very positive person and the majority of anything I’ve said about anyone with a review has been positive, and if anything negative was said it was the truth. I did not get a voicemail from you. I double checked again and I had no voicemail left by you.

Response from owner

Dear Miss Joy, I saw your review today and should note that I did call you yesterday and actually left you a message to please give me a call so I could try and intervene and help in any way possible. My understanding of the whole history is that last Thursday, you contacted our office and spoke to Ron Steele, my assistant. Evidently, on that day you were interrupted because you were doing someone's hair and couldn't continue to talk to him. He made himself available to speak to you then on Saturday for a lengthy period of time about your circumstance. He told you at that time that he would have to talk to me since I would be the actual attorney who would be potentially trying to help you. He communicated to you I was out of town and actually out of the state for a family event. I came back into town around 10:00 PM Sunday evening. Obviously, I did not have the opportunity to speak to Ron that evening. Monday morning, I arrived at the office and was immediately in a deposition and then a Social Security hearing which occurred immediately after. So, I was not able to speak to Ron until after lunch time which would have been the first time he would have been able to speak to me. It is my understanding that you called the office Monday morning at 10:00 AM, wanting to know why Ron had not called you back. He did speak to you and explained that he had not had the opportunity to talk to me about your fact pattern. Ron has told me in that conversation you started to yell at him and tell him he was a horrible representative for our law firm. Despite all that, I went ahead and called you and left you a message to call me back. You never responded. At this point, I'm still more than willing to talk to you and try and help you. But you have to at least extend some courtesy of patience. Simply put, you should have waited. It would have been worth waiting for me to speak to you personally. Looking at the reviews that you have left for others, this seems to be consistent with your communication style. I wish you well and hope you find an attorney to meet your demands. Dean Burnetti

May 13, 2026

March 9, 2026

Jason smith

Dean burnetti lost a case of mine where I was rear ended in a crash and at the scene of the crash the guy who rear ended me was given a careless driving ticket he hit me so hard it knocked the back window out of the truck Dean said we had to take it to trial because my doctor bills and lawyer bills were twenty grand and after paying that I would have nothing well he lost my case in trial and I ended up paying ten grand for a wreck I didn't even cause and have been suffering from pain ever since he had the nerve to look over at me after he lost and said how are you even still walking around with the massive herniated disc in your back and said this case isn't over well it was over and so was my life the two other people riding in the truck with me at the time went with Morgan and Morgan and won there case in six months it took two years for my case to go to trial and lost

Response from owner

Dear Mr. Smith, We cannot find your name in our client files, and after looking at your other Google reviews for a hint of who you might be, we noticed that an hour before leaving us this review, you left a nearly identical review for Burnetti, P.A. Mr. Smith, we have not been affiliated with Burnetti, P.A. since 2012, nor do we even refer clients to one another. In your review on Burnetti, P.A.’s account, you mention that you have been dealing with your pain for more than 10 years. If your accident was 10 years ago and you used Burnetti, P.A., Dean Burnetti was not your attorney. We wish you the best of luck.

March 10, 2026

December 23, 2025

jeff armstrong

Having consulted them on a completely separate matter, Mr. Burnetti, seeing my broken arm, ask me about it. I explained I have fallen, but that it was my fault, but he convinced me to sign with him for that. After harassing me to Sign away my legal rights per the contract we have signed, Mr. Burnetti, then so me to get his name taken off the case after his Firm had scheduled my hearing and Leaving me without representation. He is the sleaziest lawyer I’ve ever dealt with. Unfortunately, when he was harassing me and getting himself removed from the case, I was going through chemotherapy, and I really wasn’t able to do anything about it. I’m done chemo now, and it’s time to revisit the situation.

Response from owner

Jeff, I am sorry that we were not able to stay with you to the very end of your case. This has not happened but a few times in my practice, but it does occasionally occur. Particularly in your case, we had been working on this file for a period of more than two years. Money was spent in costs, a lawsuit was filed, and dozens of hours of staff and attorney time was expended. But then we came to a place where communication from you was on a level that I just simply cannot tolerate. If you have complaints in dealing with Mr. Gadd in our office or any other staff member, you could simply have called me on my cell phone and spoken to me. But at some point, your emails went to a place that I just don't allow in terms of how we speak to women. Language that you used is not acceptable, and innuendos that arise to threats are not tolerated by me. At all times, my cell phone was assessable to you. If you had an issue you needed to discuss with me, you should have got on the phone and spoken to me. But rather you chose to speak in such manner to people who work for me and depend on me for their well-being and safety. Therefore, I am sorry but that is why you are not my client any longer. ~DB

December 31, 2025

October 16, 2025

Whisly

Not a pleasant experience,

September 18, 2025

Quisha Jones

Was called back for free consultation and spoke with Ron. The call lasted literally 59 secs. When i did answer the phone, he said "Hey its Ron, I'm calling you back" and I'm not knowing who Ron is and from where... then he stated Bernetti. Very unprofessional. Not only did he not listen to my concern, but he jumped the gun without me explaining what was going on and just told me to go the the emergency room. What does that have to do with my concern? I asked "so you guys can't help at all and his answer was a flat out "no" and in a rude tone. He didn't listen, very nonchalant and just didn't care. I wouldn't recommend! Next time Ron, Whenever you call someone, state who you are, the company and address whomever by their name. Practice better customer service sir.

September 5, 2024

candice harvey

Very nice guy , however nice doesn’t get it done. My daughter was bit in the face by a dog in 2020- allowed it to drag out until THIS YEAR to give the family a chance to strategy a bankruptcy. Couldn’t do a thing after . My daughter loses - and we foot the bill long term for someone else’s malicious dog . A very sad situation and mishandled !!!!!

Response from owner

Ms. Harvey, Your review makes it sound as if you brought me your case in 2020, immediately after the incident, and that nothing was done between then and now. To clarify, your daughter’s incident happened at the end of February, 2021. You initially went to Morgan & Morgan who filed a lawsuit and later wanted to refer it to me to pursue, and the dog owner had no insurance available. Because your case was already in litigation when I received it in late December of 2021, I had to wait for certain legal requirements to be met before the court would allow me to proceed. Once these requirements had been met in May of 2022, I actively set depositions, scheduled mediation, and booked your case for trial. I told you when you signed up with me that there was a possibility that we may not be able to recover a settlement because there was no insurance. The fact is, I aggressively pursued your case when other attorneys wouldn’t touch it. As with any case, there is always the possibility that the responsible party can file bankruptcy before, during, or after a lawsuit is initiated. In your case, your friends who owned the dog filed for bankruptcy, leaving no legal repercussions available to you. While you are correct in that this isn’t fair, it unfortunately is legal. You can at least take comfort in knowing that despite the outcome, you won’t have to reimburse me for the costs I spent in pursuing your case until the bankruptcy brought a halt to everything. While I understand your anger and frustration, you are forgetting we’re on the same side. I also took a gamble -- and lost, both time and money on this case because of the bankruptcy. Yes, it’s a sad situation for your family, but no, your case was not “mishandled”.

September 9, 2024

April 18, 2024

Betty Parrea

Absolutely the worst attorney. Said I had 2 cases. Gathered personal information during the nearly 2 yrs he had my medical malpractice case. I won't tell you the details of my case, but 2.5 months before my claim expired. He had another attorney send me a certiffied letter saying he was unable to represent me in my claim??? Wait what? Burnetti was my attorney, did he send me to someone else without telling me? Not once did his paralegal Theresa Green say there was a possibility I might lose the case. But she kept me from speaking to Burnetti through phone calls and visits. Who's running that office?

April 9, 2024

Cleide Mra

Unfortunately, I just gave one start because they could be better for me, but they don't :(

January 23, 2023

Kirsten Butterfield

WOW just like any other big firm, not a big enough or dont want to go against Polk County so they just transferred me to Lawyer referral service. There is no one out there to help the normal person it's all about how much money they can get.

October 15, 2022

Michael Gawenka

Was at a concert for my wife’s birthday and a plane circled for 20 min drowning out some of the best songs. The plane advertised Dean Burnetti Law. Who wants to hire someone with this kind of inconsiderate, flashy showmanship? Find someone better.

July 20, 2021

tivo arteaga

I thought I would be better represented but I was not ,surprised that the lawyer who was suppose to represent me did not show up,

June 29, 2021

Naylis Cruz

For one, they’re religious to point of it being uncomfortable. For two, when confronted with criticism they are disrespectful and difficult to deal with when they’ve been unhelpful and have the audacity to say your opinion isn’t valid lol. I’ll be sticking to bigger names who don’t skirt the line of professionalism.

Response from owner

Ms. Cruz, After reading your review, I felt compelled to respond. We ARE a Faith-based Law Firm….as advertised…. it is a well-known fact…...many of our clients come to us for that reason. As far as our representation practices……those are based on our legal abilities, experience, and professional ethics. It is absolutely your choice to seek counsel where you are comfortable. I hope the best outcome for you. Dean

June 29, 2021

June 3, 2021

Angel Rodriguez

Staff very unprofessional

January 25, 2021

DONNA MANNING

All i can say is they are non responsive and unprofessional in my opinion and i wasted 6 months with not one dime of work comp pay. I got upset and sent an email expressing that around dec 16th. I had a conference call on 12/21 and until that day they hadn't even filed for any benefits as they told me they did. I was given a website from work comp corporate to check on my case so they didnt know i could see that they didnt file it until that day and i hired them on August 6th. I ask for the $2000 advance back in middle of December no updates and i dont believe it was even filed according to my new attorney. I advised Burnetti i was facing eviction and my car broke down and i desperately needed that advance and got no response. That shows me the lack of care and compassion for the clients. Im so upset with the poor treatment i received. But im very confident in my choice to hire a new law firm. If i could give a minus 10 i would.

Response from owner

Dear Ms. Manning, we appreciate and take feedback very seriously. We wish you the best of luck going forward with all your endeavors. God bless you.

January 28, 2021

September 11, 2019

Erin Luedy

Very disappointed in how Dean Burnetti handled my case. Strung me along for 8 months as though they were working on my case only to get a letter 8 months later saying they are unable to handle my case. I begged for months for communication and did all the behind the scenes work myself at their request for all my medical records for them to be so unprofessional and not even call me in person as promised! Wanted a Christian organization to help me in my time of need and felt betrayed and unimportant the entire process. They lack communication, professionalism and the common curtesy you need when already hurt and needing assistance! I did not have one positive experience through the entire 8 month waste of time process. Please call someone else. Save yourself the frustration I went through.

July 25, 2019

D S

Just another attorney trying to take advantage of honest, hard working people so he can make a quick buck. He completely disregards witness testimony’s and police reports to defend his clients that are in the wrong. He does this because he knows it’s cheaper for insurance companies to pay him to go away than it is for them to defend themselves. Obviously, there are legitimate circumstances where people have been wronged and/or accidents happen, and insurance companies should have claims filed against them. However, he doesn’t care about the facts and it’s attorneys like him that make insurance so expensive for everyone.

Response from owner

Dear D.S., Thank you for taking the time to leave a review. We take feedback very seriously, but after a diligent search, we can find no record of any client matching your initials or your "Local Guide" details. We would greatly appreciate the opportunity to improve our client relations in whatever way we can. If you have had a bad experience with our firm, please contact me at 863-287-6388 to discuss this matter in detail. God bless you.

June 23, 2020

July 11, 2019

Sandra C

Left a voicemail 5 days ago and no one ever called me back. This gives me an insight of how they would treat me and my case.

May 29, 2019

KnL Stylez

They do nothing for you. Do not use them. Cant get ahold on them and they do not return your call or give you your settlement. I'm calling bay news 9 and getting another lawyer to sue them. They don't deserve 1 star.