DONNA MANNING
All i can say is they are non responsive and unprofessional in my opinion and i wasted 6 months with not one dime of work comp pay. I got upset and sent an email expressing that around dec 16th. I had a conference call on 12/21 and until that day they hadn't even filed for any benefits as they told me they did. I was given a website from work comp corporate to check on my case so they didnt know i could see that they didnt file it until that day and i hired them on August 6th. I ask for the $2000 advance back in middle of December no updates and i dont believe it was even filed according to my new attorney. I advised Burnetti i was facing eviction and my car broke down and i desperately needed that advance and got no response. That shows me the lack of care and compassion for the clients. Im so upset with the poor treatment i received. But im very confident in my choice to hire a new law firm. If i could give a minus 10 i would.
Response from owner
January 28, 2021
Other reviews
Kayla Mae
No written review
Jessica Johnson
When you are involved in an accident and hurt the last thing you want to worry about are the details. I was new to Lakeland and happened to find Burnetti Law online. This was the best choice I have made. The professionalism and responsiveness of this firm is unmatched in my opinion. They stood by my side through all of the ups and downs of the case. I appreciate Kim and Mr Burnetti keeping me up to date with all of the changes and appointments and did not back down from keeping the pressure. Now that everything is done I look back and I am grateful for their team! I was blessed as soon as I walked in their door! If you are questioning who to use do not ! Burnetti Law is the only choice!
Sire Bless
No written review
Amanda Joy
Totally disappointed with intake. Nor did Dean bother to reach out. I tried to explain more to intake, but felt more brushed off, and found listening to the gentleman, he sounded more condescending. I wasn’t even able to explain any detail and made to feel it didn’t matter. Sometimes we should never think we are too big to listen, the punchline was totally missed. Mr. Burnetti Upon reading your reply to my review. I found that Mr Steele was not forthright with the information he provided you. I absolutely never raised my tone, nor spoke rudely. I do recall exactly what I said. I clearly stated after listening to him, and how I was made to feel by Mr. Steele. That he certainly wasn’t a good representation for your law practice . I have actually met you before Mr. Burnetti, and thought of you as an excellent attorney and individual. I will say again by knowing he gave you false information all together, to paint a picture of me in such a negative way. Mr Steele is definitely not helping your law firm. His ability to lie directly, his lack of professional communication to relay the facts. Mr Steele with the approach he takes definitely can send potential clients another direction. Also, Mr Burnetti. You chose to speak of reviews I left for others. Interesting tactic. Guess it’s to diffuse the topic directed. I actually could come back at that. Instead, I know I speak truth. It’s obvious attorneys are trained to shine the light elsewhere. I am rather a very positive person and the majority of anything I’ve said about anyone with a review has been positive, and if anything negative was said it was the truth. I did not get a voicemail from you. I double checked again and I had no voicemail left by you.