Communication & Responsiveness

Amanda Joy

Totally disappointed with intake. Nor did Dean bother to reach out. I tried to explain more to intake, but felt more brushed off, and found listening to the gentleman, he sounded more condescending. I wasn’t even able to explain any detail and made to feel it didn’t matter. Sometimes we should never think we are too big to listen, the punchline was totally missed. Mr. Burnetti Upon reading your reply to my review. I found that Mr Steele was not forthright with the information he provided you. I absolutely never raised my tone, nor spoke rudely. I do recall exactly what I said. I clearly stated after listening to him, and how I was made to feel by Mr. Steele. That he certainly wasn’t a good representation for your law practice . I have actually met you before Mr. Burnetti, and thought of you as an excellent attorney and individual. I will say again by knowing he gave you false information all together, to paint a picture of me in such a negative way. Mr Steele is definitely not helping your law firm. His ability to lie directly, his lack of professional communication to relay the facts. Mr Steele with the approach he takes definitely can send potential clients another direction. Also, Mr Burnetti. You chose to speak of reviews I left for others. Interesting tactic. Guess it’s to diffuse the topic directed. I actually could come back at that. Instead, I know I speak truth. It’s obvious attorneys are trained to shine the light elsewhere. I am rather a very positive person and the majority of anything I’ve said about anyone with a review has been positive, and if anything negative was said it was the truth. I did not get a voicemail from you. I double checked again and I had no voicemail left by you.

Sofiya Shmachin

My father had a workers comp for jury, and Mr. Burnetti, along with Nitza who we had the most contact with, help guide us and carried us through the whole process. Thank you. In the end, Mr. Burnetti even gave us a surprise. Thank you and God bless this whole company!!!

Ana Lorenzo

Los empleados de Dean Burnetti Law fueron muy amables y me ayudaron a entender el proceso por el que estaba pasando. Nunca había estado envuelta en un accidente y no sabía lo que debía hacer.

Elizabeth Atkinson

Mr. Bernetti is an awesome Christian lawyer. He cares about his clients and takes time to listen to their concerns. Mr. Bernetti’s two paralegal assistants (Stephanie and Theresa) are outstanding and always ready to help! Stephanie explains questions in detail and Theresa lets you know exactly where the case is as we go along.

Alex cABRAL

Niatza, Was extremely knowledgeable in workers compensation. She navigated me through the entire time. Had thorough communication and quick responses. I won't go anywhere else.

Quisha Jones

Was called back for free consultation and spoke with Ron. The call lasted literally 59 secs. When i did answer the phone, he said "Hey its Ron, I'm calling you back" and I'm not knowing who Ron is and from where... then he stated Bernetti. Very unprofessional. Not only did he not listen to my concern, but he jumped the gun without me explaining what was going on and just told me to go the the emergency room. What does that have to do with my concern? I asked "so you guys can't help at all and his answer was a flat out "no" and in a rude tone. He didn't listen, very nonchalant and just didn't care. I wouldn't recommend! Next time Ron, Whenever you call someone, state who you are, the company and address whomever by their name. Practice better customer service sir.

Justin Wolbert

Nitza was a nice person to work with. She kept us informed on my case. Now can get some stress off of my shoulders.

Michelle Mabe

This office is wonderful!! Jessica and both attorneys were very good at explaining the process to us.

Amanda Jennings

As a client of Deans I am absolutely pleased by his perfessionalism and his staff is very kind and very perfessional! All questions I had were answered in a timely manner and Kellie has shown so much kindness and respect towards me working on my case. Tina has shown kindness as well.

Betty Parrea

Absolutely the worst attorney. Said I had 2 cases. Gathered personal information during the nearly 2 yrs he had my medical malpractice case. I won't tell you the details of my case, but 2.5 months before my claim expired. He had another attorney send me a certiffied letter saying he was unable to represent me in my claim??? Wait what? Burnetti was my attorney, did he send me to someone else without telling me? Not once did his paralegal Theresa Green say there was a possibility I might lose the case. But she kept me from speaking to Burnetti through phone calls and visits. Who's running that office?

Moses Bruno

I had a very good expirience with Dean, Nitza my paralegal, and the rest of the team. They were very communicative and transparent throughout the whole process and claim. Nitza was always available to answer calls, promptly followed up on all my emails, concerns, and questions. I would definitely recommend Dean and his firm to anyone.

Julian Olivares

There are tons of personal injury attorneys but only one Dean Burnetti. Very communicative and transparent throughout the whole process. I am grateful to have been referred to this firm.

Sandra Spring

Dean Burnetti’s law office did an awesome job with my case. I got more than what I thought I was going to get but thankful for that. But his assistance assigned to my case was Ginette help get the ball rolling with all paperwork. She kept me informed she kept Dean informed every step of the way with any changes that came up. And if I need them again, I’ll be back to see Dean or if somebody needs attorney I’ll tell them to call Dean‘s office. Thank you

Esmie Dundar

My case has not been completed but I just like the professionalism the response that you get back when you call and and the return call back from Teresa,and when she can't answer my question,she said her appointment for me to meet with Mr burnetti, just awesome people awesome firm just what Mr Burnett has been doing for God and the people. I think he was put here especially to do God's work.Pray God to continue to bless him and his firm to do what's right for the people of God.

Vince Reina

We were involved in an accident that was another drivers fault. The at fault driver was texting and hit another vehicle which caused a second vehicle to hit us. We went to Dean Burnetti and worked with Kevin Simmons. He did a great job for us. He was always willing to answer questions and he consistently kept us informed along the way. Thanks Kevin.

Earl Bradshaw

I have know Dean for a long time and he will work for you with all he has. I want to thank Ginette for her excellent and prompt response for a problem that happens to me often. THANKS

Cyndi Reina

The team at Dean Burnett Law is exceptional. Our case manager, Kevin, contacted us bi-weekly to update us regarding our auto accident case. It was a blessing to NOT have to call any medical provider to negotiate our bills AND to have full confidence that Kevin was working diligently so that, at the end of the day, we had as much money in our pocket as possible. Call them today to discuss your situation; you will NOT be disappointed!

Angela Wiegman

Dean burnetti law was amazing with my workers comp claim! Ginette and Jeff were great, responsive answered all my questions and helpful all along the way!

Naylis Cruz

For one, they’re religious to point of it being uncomfortable. For two, when confronted with criticism they are disrespectful and difficult to deal with when they’ve been unhelpful and have the audacity to say your opinion isn’t valid lol. I’ll be sticking to bigger names who don’t skirt the line of professionalism.

Bella Beach

I've been communicating with Kelli at Mr Burnettis office. She is always friendly, helpful and keeps in contact. Any time I call or messge Kelli, even if shes busy she gets back to me asap. Im very happy with my decision to go with Mr Burnetti's law firm.

Thomas

Dean Burnetti and his staff have handled my case with true professionalism and attention to detail. I have been kept “in the loop” from the very beginning. Dean not only explains everything in detail, he does so in a way that anyone can understand. It is a great feeling knowing that I have entrusted my case to a man with such high morale standards and an unwavering commitment to me as a client.

Ashley Jernigan

I can't say enough good things about Mr.Burnetti and his law firm. I was very pleased with the speed and outcome of my case, as well as the overall process through everything. Dean always handled everything professionally and thoroughly communicated every detail to me clearly, making sure we were on the same page. I was always greeted by his friendly staff, and never felt uncomfortable asking any questions that came to mind. Highly recommend Mr.Burnetti and his firm to handle your case!

Elizabeth Evans

Jeff and Kelly were terrific in helping my employee get through a tough time. Very caring and informative, going through the details of what was happening and what to expect next. Thank You! And Shawn told me to tell you thank you too!

Nita Andrews

Great experience. I had a somewhat complex case involving two other insurance groups and was not sure what to expect. The staff kept me inform through every step of the process. I like being able to have access to the actual lawyer that is representing me. Dean was available to answer any and all of my question. Burnetti Law got me more than I expected and they did a great job. I would definitely recommend them.

Christopher Hunt

Dean is a spirit filled man following God's calling on his life. I appreciate his willingness to listen and counsel.